Responsible Gambling at Total Casino

Gambling is meant to be enjoyable. At Total Casino we take our duty of care seriously and provide every player in the Netherlands with a set of practical tools to stay in control of their gambling behaviour. This page explains our approach, the tools available in your account and where to find professional help if gambling stops being fun.

Please keep one principle in mind at all times: gambling should never be used as a way to make money, recover losses or relieve financial pressure. Every game outcome is completely random and cannot be predicted or influenced. Set a budget before you play and stick to it.

All of the following tools are available directly from your account settings. There are no waiting periods to access them and no conditions attached to using them. A limit reduction or exclusion takes effect immediately.

Problem gambling rarely announces itself clearly. It tends to develop gradually and can be difficult to recognise from the inside. The following signs may indicate that gambling is becoming harmful:

• You think about gambling more than you would like and find it hard to stop
• You are gambling with money set aside for rent, bills or everyday expenses
• You are chasing losses rather than playing for entertainment
• You conceal your gambling activity from family or friends
• Gambling is affecting your work, relationships or mental wellbeing
• You feel restless or irritable when you are not able to gamble
• You have tried to cut back or stop and found it difficult

If any of these descriptions apply to you or someone close to you, the right step is to reach out for support. Help is available, free and confidential.

Total Casino actively supports organisations that provide assistance to people affected by problem gambling. The following services are available to players in the Netherlands free of charge:

All of the organisations listed above operate with full confidentiality. No appointment is needed for an initial conversation: phone and online chat are available for immediate contact with a trained professional.

Total Casino is strictly for players aged 24 and over in the Netherlands. Age is collected at registration and verified during the identity check before any withdrawal is processed. Anyone found to be under the legal age will have their account closed and any funds returned.

If you share a device with younger members of your household, we recommend using parental control software to block access to gambling websites. Tools such as Net Nanny and Qustodio can restrict access at the device level across all browsers and apps. Always log out of your casino account after each session on a shared device and keep your login credentials private.